Privacy Policy
Privacy Policy
Privacy Policy for Helpy – Local Business Classified App
Effective Date: July 25, 2026
Privacy Policy
Welcome to Helpy ("we," "our," or "us"). Helpy is a local business classifieds platform that connects users with local businesses, service providers, professionals, and organizations. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Helpy mobile application, website, and related services.
By using Helpy, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information that helps us provide and improve our services.
A. Personal Information
When you create an account, we may collect:
Full Name
Email Address
Mobile Number
Profile Photo (optional)
Date of Birth (optional)
Gender (optional)
Business Name (for providers)
Business Address
Business Category
GST Number (optional)
PAN Number (optional)
Business Registration Details (optional)
B. Location Information
Helpy uses location information to provide nearby business listings.
We may collect:
GPS Location
City
State
Country
Area or Zone
Location is used only after your permission is granted.
You may disable location permissions anytime from your device settings.
C. Business Information
Business owners may provide:
Business Name
Description
Category
Services
Products
Business Hours
Photos
Videos
Social Media Links
Website
Contact Information
This information becomes publicly visible.
D. Device Information
We may automatically collect:
Device Model
Operating System
App Version
Device Identifier
Language
Time Zone
IP Address
Crash Logs
Performance Data
E. Usage Information
We collect information about:
Searches
Categories Viewed
Businesses Visited
Favorites
Reviews
Ratings
Advertisement Interactions
Notifications Opened
2. How We Use Your Information
We use your information to:
Create and manage your account
Display local businesses
Improve search results
Show businesses near you
Process business registrations
Display advertisements
Send notifications
Improve app performance
Prevent fraud
Verify business owners
Respond to customer support requests
Analyze usage trends
Comply with legal obligations
3. Location Services
Helpy uses your location to:
Show nearby businesses
Improve search accuracy
Recommend local services
Display city-specific content
Location information is collected only after your permission.
4. Business Listings
Information submitted by business owners may become publicly available, including:
Business Name
Address
Phone Number
Images
Description
Services
Reviews
Ratings
Business Hours
Website
Social Links
Do not submit confidential information in public listings.
5. Reviews and Ratings
Users may submit:
Ratings
Reviews
Feedback
Photos
These become publicly visible.
Helpy reserves the right to remove content that violates our policies.
6. Advertisements
Helpy may display:
Business Promotions
Sponsored Listings
Featured Businesses
Banner Advertisements
Advertisers do not receive your personal information unless you explicitly choose to contact them.
7. Notifications
We may send notifications regarding:
Account Updates
Business Approval
Promotions
New Businesses
Nearby Offers
Security Alerts
Service Announcements
You may disable promotional notifications from your device settings.
8. Payments
Some premium services may require payment.
Payments are securely processed by trusted third-party payment providers.
Helpy does not store:
Credit Card Numbers
Debit Card Numbers
CVV
Banking Passwords
UPI PINs
9. Information Sharing
We do not sell your personal information.
We may share information with:
Business Owners (when you contact them)
Service Providers
Cloud Hosting Providers
Payment Providers
Analytics Providers
Government Authorities when legally required
10. Third-Party Services
Helpy may use trusted third-party services such as:
Google Maps
Google Firebase
Firebase Cloud Messaging
Firebase Analytics
Razorpay (where applicable)
Google Play Services
These services have their own privacy policies.
11. Data Security
We implement reasonable security measures including:
Encrypted communications (HTTPS/SSL)
Secure servers
Authentication controls
Database protection
Access control
Security monitoring
However, no internet-based service can guarantee absolute security.
12. Data Retention
We retain information:
While your account is active
As required by law
To resolve disputes
To prevent fraud
To improve our services
You may request account deletion at any time.
13. Children's Privacy
Helpy is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If such information is identified, it will be deleted promptly.
14. Your Rights
Depending on your location, you may have the right to:
Access your data
Update your information
Delete your account
Request correction of inaccurate information
Withdraw consent
Disable location access
Opt out of promotional notifications
15. Cookies and Similar Technologies
Our website and services may use cookies and similar technologies to:
Improve functionality
Remember preferences
Analyze usage
Enhance security
You may manage cookie preferences through your browser settings.
16. International Data Transfers
Your information may be processed or stored in countries where our service providers operate. We take reasonable measures to ensure your data remains protected in accordance with applicable privacy laws.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any significant changes will be communicated through the app or website.
Continued use of Helpy after updates indicates your acceptance of the revised Privacy Policy.
18. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Helpy Support
Email: support@helpyapp.com
Website: https://www.helpyapp.com
Google Play Data Safety Summary
Helpy may collect the following categories of information:
Name
Email Address
Phone Number
Business Information
Location
Device Information
App Activity
Photos (uploaded by users)
Reviews and Ratings
This information is used to provide local business listings, improve services, enhance security, verify businesses, and personalize the user experience. Helpy does not sell users' personal information to third parties. Data is transmitted securely using encryption and users can request deletion of their account and associated personal data.